Privacy Policy

Information We Collect

When you book an appointment or contact us, we collect personal information including your name, email address, phone number, and vehicle details. This information is provided voluntarily by you through our forms.

How We Use Your Information

• To schedule and confirm your appointments
• To communicate with you about your vehicle repairs
• To send appointment reminders and updates via SMS and email
• To improve our services and customer experience

SMS Communications

By providing your phone number and opting in, you consent to receive text messages from Ballenger Autobody & Repair at the number provided. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP. Reply HELP for assistance.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our business (e.g., SMS delivery services), subject to confidentiality agreements.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at (615) 584-3328 or visiting our shop at 7 Bunny Hill Ln, Carthage, TN 37030.

Contact Us

If you have questions about this Privacy Policy, please contact us: